PLACE AN ORDER - 5 Points For Every $1 Spent
LIKE ON FACEBOOK - 100 Points
FOLLOW ON INSTAGRAM - 100 Points
SIGN UP TO LOYALTY PROGRAM - 100 Points
CELEBRATE A BIRTHDAY - 200 Points
WRITE A REVIEW - 250 Points
REFER A FRIEND - $15 Coupon
How do I earn loyalty points?
Read the above! There's plenty of ways to earn, but first ensure you have signed up to a loyalty points account. You can find that in the launcher on any page.
How do I use my points?
Open the launcher (yellow button with a ⭐) and depending on how many points you've accrued will depend on what sort of voucher you can attain. We recommend saving your points up so you can use a bigger discount :)
I can't see my balance?
Open the launcher, sign in and Bob's your uncle. Or alternatively, check your emails. We'll always tell you your points balance in our latest emails.
I've placed orders in the past but it says I don't have an account?
There's a difference between placing an order and creating an account. Placing an order does not automatically create the account, but the points still accrue under your email. Until you create an account, you're classified as a 'guest'.
Once you create an account and set a password, you'll no longer be a 'guest' on our site and can access your points.
Do points expire?
They sure do, you've got 365 days to use your points from when they are collected.
I used my points to get a discount but now I have to pay for shipping?
Get your cart to a minimum of $100 and then that shipping is free!
I've used my points in the past but I can't see the launcher now?
This is probably because you're trying to order during a sale period in which Loyalty Points cannot be used, so we switch off the launcher until it's time to put them back up again